Frequently Asked Questions
Everything you need to know about your Toastique order and our gourmet offerings.
How do you ensure the freshness of your ingredients during shipping?
We prioritize quality by using insulated, temperature-controlled packaging and expedited shipping methods for all perishable items. Our produce and artisanal breads are sourced daily to ensure they arrive at your door in peak condition.
What is your policy on returns for food products?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or does not meet our quality standards, please contact our support team within 24 hours of delivery for a full refund or replacement.
Do you offer vegan or gluten-free options?
Yes! Toastique offers a variety of plant-based spreads and gluten-free bread alternatives. You can filter our menu by dietary preference to find options that suit your lifestyle.
How long will my Toastique kits stay fresh after delivery?
Our gourmet toast kits are designed to be enjoyed within 3 to 5 days of arrival. We recommend refrigerating all spreads and toppings immediately upon receipt to maintain optimal flavor.
Can I track my delivery in real-time?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's journey from our kitchen to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.