Returns & Refunds Policy
At Toastique, we strive for perfection in every bite, but due to the perishable nature of our artisanal toasts and cold-pressed juices, we generally cannot accept physical returns. If your order arrived damaged or incorrect, please reach out within 24 hours so we can make it right with a replacement or store credit.
Contact Support
Email our customer care team within 24 hours of receiving your order with your order number and a brief explanation of the issue.
Provide Documentation
Attach clear photos of the damaged item, the packaging, and the delivery receipt to help our team process your claim quickly.
Quality Review
Our kitchen management team will review your request to ensure it meets our quality guarantee standards for freshness and accuracy.
Resolution
Once approved, we will issue a full refund to your original payment method or provide a digital gift card for your next Toastique visit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing